Last updated: 9 October 2026 Irene Grindell Resolutions Consultancy Ltd ("we", "us") runs the website irenegrindellresolutions.com. We are the controller of the personal data described in this notice. You can contact us at info@irenegrindellresolutions.com or on +44 7853 805057. Enquiry forms. When you send us an enquiry through a form on this website, we collect your name, email address, phone number, the service you are interested in and your message. We use these details to reply to you and to discuss our services. Our legal basis is taking steps at your request before entering into an agreement, and our legitimate interest in responding to enquiries. The form sends your details to us by email. Direct contact. If you email or phone us, we keep the details you give us so that we can respond. Website analytics. If you accept analytics cookies, we use Google Analytics, loaded through Google Tag Manager, to understand how the website is used. This includes the pages you view, your device and browser type, your approximate location and how you reached the website. Our legal basis is your consent. We do not load these tools until you have made a choice. Cookie choices. We use Usercentrics to record whether you accepted or declined cookies, so that your choice is respected on later visits. Website hosting. The website is hosted by Wix.com, which may use essential cookies and technical data to keep the website secure and working. Essential cookies keep the website working and cannot be switched off. Analytics cookies are only set if you choose to accept them. You can change your choice at any time using the cookie settings button on every page. We share personal data only with the service providers that help us run the website and communicate with you: Wix.com (website hosting and forms), Google (analytics, only if you consent), Usercentrics (cookie consent) and Microsoft (our email service). We do not sell your personal data. Some of these providers may process data outside the UK and the European Economic Area. Where they do, we rely on the safeguards those providers put in place, such as standard contractual clauses or an adequacy decision. We keep enquiry details for as long as we need them to deal with your enquiry and any services that follow, and then we delete them. Analytics data is kept for the period set in our Google Analytics account. You have the right to ask us for access to your personal data, to correct it, to delete it, to restrict or object to how we use it, and to receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time. To use any of these rights, contact us using the details above. If you are unhappy with how we have used your personal data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). We may update this notice from time to time. The date at the top shows when it was last changed.Privacy and Cookie Notice
1. Who we are
2. What personal data we collect and why
3. Cookies
4. Who we share personal data with
5. Transfers outside the UK and European Economic Area
6. How long we keep personal data
7. Your rights
8. Complaints
9. Changes to this notice